Great service everyone is very helpful
Great experience Dr Koch is the best
Very professional, prompt and extremely organized
Very interesting evaluation. Very Detailed,I would highly recommend it.
Good hearing test and great session fitting new hearing aids to be tested at the upcoming event
Thorough and helpful, Robert and Kelly helped my mom and me resilve our issues with no wait time.
Prompt attention. Excellent explanation and plans for appointment. Willing to answer questions assist in any manner necessary.
Evolution Hearing provides excellent diagnosis, care and advice for those needing hearing aids.
Dr Koch and her staff are the ultimate caring professionals Their patience and patient friendly approach enable the hearing impaired person to use and maintain hearing aids with confidence. Its really a pleasure and learning experience to visit Evolution. Thanks so much.Mary and Dean Mesterharm
Robert was very helpful and informative
Today i had my 6 monthly check of my hearing aids and wax levels in my ears. Dr. Morris is very efficient and friendly. I would recommend Evolution Hearing for anyone who suspects they have hearing loss.
Very welcoming, engaging and professional
Robert ws thorough in restoring my hearing aids.
Thank you all so very much.
Very professional I find that they are very helpful in diagnosing the level of hearing loss and providing appropriate options to help improve your hearing. Im very confident they are the best in Charlottesville.
Dr. Koch is the best I went today for a consultation and initial hearing tests. Dr. Koch answered all my questions and was very thorough with the testing. She doesn't try to sell a product, but instead, she educates the patient me using the test results. I even got to try out hearing aids in Dr. Koch's office to see how they feel and how they would help my hearing. I really appreciated everything that Dr. Koch provided for me to make an educated decision. Thank you 1012024
Dr. Koch and Robert are the best After my initial consultation visit a month ago, I decided it was time to order my hearing aids from Evolution Hearing. I was tired of reading lips and trying to hear the mumbling of my friends and family. The waitpick up time was very quick, about a week. I went today for the fitting and to have my hearing aids calibrated to me specifically by Dr. Koch. Next, Robert advised and showed me how to use, clean, charge, etc. my hearing aids. Everyone, including the front desk staff, was wonderful I never felt rushed and all my questions were fully answered. This has been a wonderful and smooth experience for me. I'm VERY happy with my hearing aids so far and expect to continue to be happy. I even went out to dinner to test them out with a friend in a busy restaurant after my appointment I used the app on my phone to make adjustments for hearing better at the restaurant...very convenient and easypeasy I HIGHLY recommend Evolution Hearing to anyone thinking of purchasing hearing aids...there are several tierscosts to choose from. Check out Evolution Hearing...you won't be disappointedThank you 11192024
This was my first visit to Evolution Hearing. I was very impressed with how thoroughly Dr Koch explained each and every step of the process and the results. Everyone from on the phone scheduling, to checkin and checkout were very friendly and helpful. I highly recommend this group if you are having hearing issues.
This was my first visit to Evolution Hearing. I was very impressed with how thoroughly Dr Koch explained each and every step of the process and the results. Everyone from on the phone scheduling, to checkin and checkout were very friendly and helpful. I highly recommend this group if you are having hearing issues.Ive had two followup visits to see how the hearing aids are working for me and to see if I have any questions. All questions have been answered and a few tweeks made. Dr Koch is very thorough and listens to and answers my questions. She has also had an Intern who has been thorough and is a great listener also. She seems to be learning that taking time with a patientcustomer is just as important to customer as it is to the doctor. Thank you for your patience and great work. My quality of life is definitely improving.
Excellent care by Dr. Koch and all the staff, up to date on the latest technology, very caring group. Plus its conveniently located to my neighborhood so its a short drive.
Friendly staff. All very knowledgeable about the hearing aids and helpful when I have questions.
My first visit was a great experience. The receptionist was friendly and welcoming. TheWaiting area was comfortable and well stocked with beverages. Very clean all around. Dr. Morris was very knowledgeable and friendly. The hearing tests were complete and stress less. All around a great visit. Recommend highly
Everything is top notch. I highly recommend Kristen Kochs service.
I have been seeing Dr. Koch for tinnitus and other hearing issues for about a year. She is a wonderful doctor and really takes the time to go over all my concerns. She has helped me greatly with my issues. The rest of the office staff are wonderful to work with as well. I cannot recommend them enough
Robert was amazingly accommodating. He saw me on his lunch break to set me up with a loaner pair.
A very experienced, friendly, professional and caring practice.
Very professional, friendly, knowledgeable. I highly recommend them for all of your hearing needs.
To be clear, I did not have an experience. I had a follow up appointment. I was greeted warmly by office staff, invited to have coffee and chocolate Hersey's Kisses and engaged briefly in interesting conversation with the staff until I was seen by the audiologist. Leanne Morris is pleasant, efficient, thorough. She is careful to see that no question of mine goes unanswered.My next appointment is scheduled for 6 months hence. I vote with my feet so I will be back.
Exceptional staff, communications, and customer service
The staff are attentive and helpful. Appointments are almost always on time.
I love going to Evolution Hearing. Everyone is so friendly and welcoming. Dr Koch is always so knowledgable and helpful. I would highly recommend Evolution Hearing to needs hearing aids.
I love going to Evolution Hearing. Everyone is so friendly and welcoming. Dr Koch is always so knowledgable and helpful. I would highly recommend Evolution Hearing to needs hearing aids.I had a hearing aid problem and they got me in the same day and fixed my problem in less than 10 minutes. A wonderful team of people.
Dr Koch has been very kind with assisting me with my hearing aides. Although my latest pair arrived defective one was returned to the manufacturer and replaced. Be sure to communicate the fees carefully to avoid confusion. Other than that my service was 5 stars. Thank you very much
At Evolution Hearing the reception is welcoming and prosperous and the staff is friendly. Dr. Koch is experienced and caring which makes for a positive experience. Ear canal cleaning has been offered at a very reasonable price relative to ENTs for example, and the latest equipment is employed. Additionally, Evolution offers daily walk in services after 12 which is highly convenient if there is a short notice problem to work on. The audiologists were recently able to remove a rubber gasket from my canal that had gotten stuck doing this at a clinic would have taken much longer at much higher cost. A wide array of hearing aid devices are offered and testing is done in a smooth and professional manner. Highly recommended Audiologist.
Professional. Courteous. Honest. Timely. Personable.
My 1st experience was the greatest from the staff at front desk when I rolled in and Dr. Koch is the best ever Cleaned my ears out with no issues very quickly Didn't even hurt Thank God for the earrigation system That machine is a genius I can hear again. I will definitely be coming back and recommend anyone who is having hearing issues Thank everyone Yal are the greatest
Dr Koch and her staff are very professional and go out of their way for you , highly recommended
Very personable experience. All the staff was pleasant and helpful. The service after receiving my hearing aids was exceptional.