Robert was very helpful and informative
Today i had my 6 monthly check of my hearing aids and wax levels in my ears. Dr. Morris is very efficient and friendly. I would recommend Evolution Hearing for anyone who suspects they have hearing loss.
Very welcoming, engaging and professional
Robert ws thorough in restoring my hearing aids.
Thank you all so very much.
Very professional I find that they are very helpful in diagnosing the level of hearing loss and providing appropriate options to help improve your hearing. Im very confident they are the best in Charlottesville.
Dr. Koch is the best I went today for a consultation and initial hearing tests. Dr. Koch answered all my questions and was very thorough with the testing. She doesn't try to sell a product, but instead, she educates the patient me using the test results. I even got to try out hearing aids in Dr. Koch's office to see how they feel and how they would help my hearing. I really appreciated everything that Dr. Koch provided for me to make an educated decision. Thank you 1012024
This was my first visit to Evolution Hearing. I was very impressed with how thoroughly Dr Koch explained each and every step of the process and the results. Everyone from on the phone scheduling, to checkin and checkout were very friendly and helpful. I highly recommend this group if you are having hearing issues.
Excellent care by Dr. Koch and all the staff, up to date on the latest technology, very caring group. Plus its conveniently located to my neighborhood so its a short drive.
Friendly staff. All very knowledgeable about the hearing aids and helpful when I have questions.
My first visit was a great experience. The receptionist was friendly and welcoming. TheWaiting area was comfortable and well stocked with beverages. Very clean all around. Dr. Morris was very knowledgeable and friendly. The hearing tests were complete and stress less. All around a great visit. Recommend highly
Everything is top notch. I highly recommend Kristen Kochs service.
I have been seeing Dr. Koch for tinnitus and other hearing issues for about a year. She is a wonderful doctor and really takes the time to go over all my concerns. She has helped me greatly with my issues. The rest of the office staff are wonderful to work with as well. I cannot recommend them enough
Robert was amazingly accommodating. He saw me on his lunch break to set me up with a loaner pair.
A very experienced, friendly, professional and caring practice.
Very professional, friendly, knowledgeable. I highly recommend them for all of your hearing needs.
To be clear, I did not have an experience. I had a follow up appointment. I was greeted warmly by office staff, invited to have coffee and chocolate Hersey's Kisses and engaged briefly in interesting conversation with the staff until I was seen by the audiologist. Leanne Morris is pleasant, efficient, thorough. She is careful to see that no question of mine goes unanswered.My next appointment is scheduled for 6 months hence. I vote with my feet so I will be back.
Exceptional staff, communications, and customer service
The staff are attentive and helpful. Appointments are almost always on time.
I love going to Evolution Hearing. Everyone is so friendly and welcoming. Dr Koch is always so knowledgable and helpful. I would highly recommend Evolution Hearing to needs hearing aids.
Dr Koch has been very kind with assisting me with my hearing aides. Although my latest pair arrived defective one was returned to the manufacturer and replaced. Be sure to communicate the fees carefully to avoid confusion. Other than that my service was 5 stars. Thank you very much
At Evolution Hearing the reception is welcoming and prosperous and the staff is friendly. Dr. Koch is experienced and caring which makes for a positive experience. Ear canal cleaning has been offered at a very reasonable price relative to ENTs for example, and the latest equipment is employed. Additionally, Evolution offers daily walk in services after 12 which is highly convenient if there is a short notice problem to work on. The audiologists were recently able to remove a rubber gasket from my canal that had gotten stuck doing this at a clinic would have taken much longer at much higher cost. A wide array of hearing aid devices are offered and testing is done in a smooth and professional manner. Highly recommended Audiologist.
Professional. Courteous. Honest. Timely. Personable.
My 1st experience was the greatest from the staff at front desk when I rolled in and Dr. Koch is the best ever Cleaned my ears out with no issues very quickly Didn't even hurt Thank God for the earrigation system That machine is a genius I can hear again. I will definitely be coming back and recommend anyone who is having hearing issues Thank everyone Yal are the greatest
Dr Koch and her staff are very professional and go out of their way for you , highly recommended
Very personable experience. All the staff was pleasant and helpful. The service after receiving my hearing aids was exceptional.
Dr. Koch and her team are excellent. They have great customer service and Dr Koch is very knowledgeable and compassionate towards her patients and their families..They all make you feel like you are valued and go above and beyond to ensure that you are comfortable and feel welcomed. Dr. Koch takes her time to discuss her assessment and recommendations for treatment.
Wonderful clinic with caring staff and audiologists. My only issue was that Dr Morris office was freezing cold.
Evolution Hearing is awesome great service friendly great personalized care
Dr. Koch is easy to work with, and the staff is very friendly
I don't usually leave reviews, but I was really impressed with my visit with Kristin at Evolution Hearing. She touched more on the medical aspect of hearing loss than on the sale of a new set of hearing aids like my previous visits to other Audiologists. Would highly recommend Evolution to anyone thinking of getting new or upgrading their current hearing aids. Will be getting mine here
Super friendly and helpful
Great place, knowledgeable staff, extremely easy to book appointments, and good Location to get to.
My hearing evaluation with Dr. Koch was pleasant and thorough with Dr.Koch providing ample explanations both before and after the evaluation testing.
When I learned I needed hearing aids, I debated going with Evolution or with Costco. I decided to go with Evolution and have not regretted it for a moment. Dr. Koch and staff are fantastically responsive, thorough, helpful, and generous. Highly recommended
Friendly, smart, organized.
Hearing aids were a new experience for me. And so was the care and attention of Dr. Koch and each staff member. I learned with kind patience in instruction. The test was the most thorough I have heard of. I know now what I was missing with hearing loss and thank Evolution Hearing for an excellent solution. I highly recommend Evolution Hearing.
Highly competent professionals providing excellent customer service.
Dr Kristin Koch serves as the hallmark of professionalism in the field of audiology. Dr. Koch corrected several deficits that were overlooked by my former audiologists, reprogrammed by hearing aids and provided me with an accurate and up to date assessment of my current hearing problems. My hearing is now vastly improved and I am confident that I am receiving the best care possible. Sincerely, Jim Casey
Incredible experience Dr. Koch took her time with us, she explained things very well. She was not in any rush and patiently discussed all of our concerns. The hearing test was comprehensive even including a cognative assessment due to the link with hearing and cognition. The front desk staff are warm, welcoming, cheerful, well versed to answer questions, kind, professional and honestly set a wonderful tone for your expierience Thank you all for helping us to be at such ease.